Privacy Policy

Effective Date: 15-07-2025

dialer voip us (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VoIP dialer services, applications, and website (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, account login credentials
Call Data & Usage: Caller ID, call duration, timestamps, numbers dialed/received, call recordings (with consent), IP address and device/browser info
Payment Information: Payment method, billing address (via secure third-party processors)
Technical Information: Log files, cookies, device identifiers, VoIP traffic metadata (not content)

2. How We Use Your Information

To provide and maintain the Service
To verify your identity and manage your account
To process payments and billing
To improve and customize the Service
To send administrative communications
To detect and prevent fraud or illegal activity
To comply with legal obligations

3. Call Recording and Consent

Some features of our Service include call recording. You are solely responsible for obtaining all necessary consents. Recording laws vary by location, and all-party consent may be required.

4. Sharing and Disclosure

We do not sell your personal information. We may share data:

With service providers (cloud storage, processors, telecom carriers)
To comply with legal requests
To protect rights, property, or safety
In business transfers (mergers, acquisitions, etc.)

5. Cookies and Tracking Technologies

We use cookies for:

Authentication
Analytics
Session management

Manage your preferences via browser settings.

6. Data Retention

We retain data as long as necessary for operations, legal compliance, and dispute resolution. Call logs and recordings may be stored based on settings or agreements.

7. Your Rights and Choices

Your rights may include:

Access or update your information
Request deletion or correction
Opt out of marketing
Limit or object to processing

California residents have rights under the CCPA. Contact us to exercise your rights.

8. Data Security

We use encryption, HTTPS, and access controls to safeguard your data. However, no system is completely secure.

9. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect their data.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or the Service. Continued use indicates acceptance.

11. Contact Us

dialer voip us
1309 Coffeen Avenue, Sheridan, WY, Sheridan, US, 82801
info@dialervoip.us
+1 (781) 317-8522

Privacy Policy – Dialer VoIP US